Delete your OSAWELL Air+ account

In the app (immediate)

Open OSAWELL Air+, go to Profile > Account & data sharing and choose Delete my OSAWELL account. Your account and everything OSAWELL received from it are deleted at once, and so is everything on that phone.

Without the app

Send an e-mail to [email protected] from the e-mail address linked to your Apple or Google sign-in, with the subject Delete my OSAWELL Air+ account. Before deleting anything we write to the address on the account to confirm; we act only on the reply from it. We delete the account within 30 days of your request and reply when it is done.

If you used Apple's "Hide My Email", your account is linked to a private relay address, not to your own. Delete the account in the app, or tell us the relay address shown in your Apple ID settings (Sign in with Apple > OSAWELL Air+) or the ID shown in the app under Profile > Account & data sharing; we confirm through that relay address.

What is deleted

• Your account: the Apple or Google identifier and your e-mail address.
• Every record received from the account: snoring figures and night logs.
• Your consent records.

What remains

• A proof that a deletion took place (a random ID and the date), with nothing that identifies you; kept for 5 years, then deleted.
• An anonymised record of the actions taken on the account, with nothing that identifies you; kept for 5 years, then deleted.
• Aggregated statistics already produced (groups of at least 10 people), which contain no individual data.
• Backups expire on their own within 89 days.

Only stop sharing, keep the account

In the app, Profile > Account & data sharing > Withdraw consent and delete my data at OSAWELL: we delete the records received from your account and receive no new ones; the account remains until you delete it.